Shipping policy

We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1–2 business days after payment is successfully confirmed.

Shipping & Delivery:

Once your order has been processed, it will be shipped using the fastest available shipping service for your destination. Depending on your location and the shipping method available, orders may be delivered through carriers such as DHL eCommerce, USPS, or other trusted shipping partners.

The estimated delivery time is generally 14–21 business days after your order has been shipped. Delivery times may vary depending on your location, shipping carrier, customs processing, and other circumstances beyond our control.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to follow your package and check its latest delivery status.

Please allow a little time for tracking information to become active after your order has been shipped.

International Shipping:

For international orders, delivery times may vary by country. Packages may be subject to customs inspections, import procedures, local postal delays, or other destination-country requirements, which can occasionally extend the estimated delivery time.

Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Shipping Delays:

While we work with reliable shipping partners to provide timely delivery, some delays may occur due to circumstances outside our control, including:

• Customs clearance
• Carrier delays
• Severe weather
• Postal service disruptions
• Incorrect or incomplete shipping information
• Holidays and peak shopping periods

If your tracking information has not updated for an extended period or your order appears to be delayed, please contact our support team and we will be happy to assist.

Delivery Address:

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

Need Help?

If you have any questions about your order or shipping status, please contact our support team at Support@luregoods.com.